PRIVACY POLICY

Effective Date: [Insert Date]

Welcome to SXKH INDIA, We value your trust and are committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, store, process, and protect information obtained through our website, products, services, business communications, marketing activities, exhibitions, trade events, customer support interactions, and other business operations.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. ABOUT SXKH INDIA

SXKH INDIA is a provider of advanced die and mould solutions, EDM machines, spotting presses, polishing tools, tooling equipment, industrial machinery, and related engineering services for manufacturing industries.

Our website serves as a platform to provide information about our products, services, technical solutions, customer support, and business opportunities.

2. INFORMATION WE COLLECT

We may collect information directly from you, automatically through our website, or from authorized third-party sources.

2.1 Personal Information

When you submit an enquiry, request a quotation, download resources, register for events, subscribe to newsletters, or contact us, we may collect:

• Full Name

• Company Name

• Job Title

• Department

• Email Address

• Phone Number

• Mobile Number

• Business Address

• City, State, and Country

• Industry Information

• Product Interests

• Purchase Requirements

• Project Details

• Any information voluntarily submitted by you

2.2 Technical Information

When visiting our website, we may automatically collect:

• IP Address

• Browser Type

• Browser Version

• Device Information

• Operating System

• Screen Resolution

• Referral Source

• Website Navigation Data

• Time Spent on Pages

• Pages Viewed

• Geographic Location (Approximate)

• Date and Time of Access

2.3 Marketing and Communication Data

We may collect information regarding:

• Newsletter subscriptions

• Marketing preferences

• Trade show registrations

• Webinar participation

• Product inquiry history

• Downloaded brochures or catalogs

• Customer service interactions

3. HOW WE USE YOUR INFORMATION

SXKH INDIA uses collected information to:

Business Operations

• Respond to inquiries

• Process quotation requests

• Provide product recommendations

• Deliver technical support

• Schedule demonstrations

• Manage customer relationships

• Improve service quality

Sales and Marketing

• Share product updates

• Send newsletters

• Promote events and exhibitions

• Inform customers about new technologies

• Conduct market research

Website Management

• Improve website functionality

• Analyze visitor behavior

• Enhance user experience

• Monitor website performance

• Troubleshoot technical issues

Legal and Compliance

• Comply with legal obligations

• Prevent fraud and misuse

• Enforce our policies

• Protect company assets and systems

4. LEGAL BASIS FOR PROCESSING

Where required by applicable laws, we process personal information based on:

• Your consent

• Contractual necessity

• Legitimate business interests

• Compliance with legal obligations

• Protection of business operations and security

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, web beacons, pixels, analytics tools, and similar technologies.

These technologies help us:

• Remember user preferences

• Improve website performance

• Measure traffic and engagement

• Analyze visitor behavior

• Enhance security

• Deliver relevant content

Types of Cookies

Essential Cookies

Required for website functionality.

Analytics Cookies

Help us understand website usage patterns.

Performance Cookies

Improve website speed and user experience.

Marketing Cookies

Assist in delivering relevant promotional content.

Users may disable cookies through browser settings; however, some website features may become unavailable.

6. GOOGLE ANALYTICS AND THIRD-PARTY SERVICES

We may use third-party services including:

• Google Analytics

• Google Search Console

• Google Ads

• Meta Pixel

• LinkedIn Insight Tag

• CRM Systems

• Email Marketing Platforms

• Customer Support Platforms

These services may collect information in accordance with their own privacy policies.

7. INFORMATION SHARING

SXKH INDIA does not sell, lease, rent, or trade personal information to third parties.

Information may be shared only with:

Service Providers

• Website hosting providers

• CRM providers

• Marketing automation platforms

• Email service providers

• Analytics providers

Business Partners

Authorized distributors, technology partners, and service providers where necessary to fulfill customer requirements.

Legal Authorities

When required by applicable laws, court orders, regulations, or government requests.

Corporate Transactions

In connection with mergers, acquisitions, restructuring, or business transfers.

8. INTERNATIONAL DATA TRANSFERS

Information may be stored or processed on servers located outside your country of residence.

When such transfers occur, SXKH INDIA will take reasonable measures to ensure appropriate protection of personal information.

9. DATA SECURITY

We implement industry-standard safeguards including:

• Secure servers

• SSL encryption

• Firewall protection

• Access controls

• User authentication procedures

• Regular security reviews

• Backup systems

Despite our efforts, no internet transmission or storage system can be guaranteed to be 100% secure.

10. DATA RETENTION

Personal information is retained only for as long as necessary to:

• Fulfill business purposes

• Maintain customer relationships

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When no longer required, information will be securely deleted or anonymized.

11. YOUR RIGHTS

Subject to applicable laws, you may have the right to:

Access

Request a copy of your personal information.

Correction

Request updates to inaccurate or incomplete information.

Deletion

Request removal of your personal information.

Restriction

Limit how your information is processed.

Objection

Object to specific processing activities.

Data Portability

Request transfer of your information where applicable.

Withdrawal of Consent

Withdraw previously granted consent.

Requests can be submitted using the contact information below.

12. BUSINESS COMMUNICATIONS

If you contact SXKH INDIA through:

• Website forms

• Email

• Telephone

• WhatsApp

• Trade fairs

• Exhibitions

• Sales meetings

we may retain records of communications for customer service, training, quality assurance, and business purposes.

13. CHILDREN'S PRIVACY

SXKH INDIA serves industrial and commercial customers.

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

14. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

SXKH INDIA is not responsible for:

• Content

• Security practices

• Privacy practices

• Policies

of third-party websites.

Users are encouraged to review the privacy policies of those websites independently.

15. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time.

Changes become effective upon posting on this page.

Users are encouraged to periodically review this policy to remain informed about how we protect personal information.

16. CONTACT US

If you have questions regarding this Privacy Policy, data protection practices, or information requests, please contact:

SXKH INDIA

Website: www.sxkhindia.com

Email: info@sxkhindia.com

Phone: +91 98102 99598

Address: B-152, Mayapuri Industrial Area, Phase-1, New Delhi, 110 064

Business Hours:

Monday – Saturday

09:00 AM – 06:00 PM (IST)

By using the SXKH INDIA website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.